Ordering & Personalisation
How do I order a personalised canvas print?
Simply upload your photo, choose your size, and select your canvas style. We’ll send you a free preview before printing to make sure you’re happy with the design.
Can I add text, quotes, or custom designs to my canvas?
Yes! You can include names, dates, or quotes at no extra cost. For bespoke designs, just leave us a note at checkout.
What file types do you accept?
JPEG, PNG, and PDF are best. For the highest quality, upload the largest version of your image available.
I have a large commercial order. Can you give me a bigger discount?
Yes, we offer even more attractive rates for large and bulk orders. Please contact our sales department at Paul@legenderryprints.co.uk for more information.
Can I get a custom size?
Yes, We can do almost any size canvas you want starting from 8"x 8" to 54" x 54".
Can I convert a colour image to black and white or sepia?
Yes, you'll have the option to convert colour images into either black and white or sepia images or just leave them as they are.
Our team of expert designers will make sure that they are converted beautifully.
Product & Quality
What makes your canvas prints different?
All our prints are handcrafted in Derry using gallery-grade materials, fade-resistant inks, optional lacquer finishes for longer lasting protection.
Do the canvases come ready to hang?
Yes, every canvas is stretched on a sturdy frame and delivered with wall hangers attached.
What frame options do you offer?
Choose from classic wrap, mirror wrap, or premium float frames in black, oak, or white.
Shipping & Delivery
How long will my order take to arrive?
Personalised orders are usually made within 1 working day. Delivery across the UK & Ireland typically takes 1–2 working days.
How much does delivery cost?
Standard delivery £3.50 Approx 2 working days.
Do you ship internationally?
Yes, we ship worldwide. Delivery times and costs vary depending on location.
How is my canvas packaged?
Each canvas is carefully wrapped and boxed to ensure it arrives in perfect condition.
Returns & Guarantee
What if I’m not happy with my canvas?
Customer satisfaction is our priority. If your order arrives damaged or not as expected, we’ll replace or refund it.
Trade & Dropshipping
Do you supply trade customers?
Yes, we’ve been supplying trade customers for 20+ years, from independent retailers to large furniture stores.
Can you dropship for my business?
Absolutely. We offer white-label dropshipping — we print, pack, and ship directly to your customers with no branding.
How do I get trade prices?
Please contact us via the Trade Enquiry Form. We’ll send you a tailored price list based on your business needs.
Payments & Security
What payment methods do you accept?
We accept all major debit/credit cards, PayPal, Klarna, and bank transfers for trade customers.
Is my payment secure?
Yes, all transactions are processed through secure, encrypted payment gateways.
What is your company address?
Trade canvas company Ltd.
Unit 9 Springrowth House
Springtown Road
Derry
BY48 0GG